Maximize Every Ring:

You're likely leaving money on the table. Appointment Genie™ unlocks new revenue by filling available slots, even after hours. Don't let stagnant insurance reimbursements drag you down. Use Appointment Genie™ to boost revenue and maximize efficiency.

Absolutely. Appointment Genie™ is customizable to accommodate your specific appointment types, different providers, multiple locations, and any other scheduling rules. Appointment Genie™ can answer calls for a general office phone number or a location specific phone number.

Absolutely. Appointment Genie™ uses conversational reminders, offers flexible scheduling, and is always polite and courteous to patients. This approach leads to patients reliably attending their appointments.

For sure. Voice is our most intuitive mode of communication, and Appointment Genie™ speaks naturally, seamlessly navigating interruptions, digressions, and the natural back-and-forth of human conversation. Beyond scheduling, Appointment Genie™ can also answer common patient questions, such as which doctors are available, confirm their appointment time, office hours, directions, and parking information.

Offices currently use Appointment Genie™ in a variety of ways. Some customers use Appointment Genie™ for after hours scheduling and to manage call overflow during busy periods or staff shortages. Some customers use Appointment Genie™ to provide 24/7 full-service call answering that handles scheduling requests and routes specialized inquiries to the right staff members.

Appointment Genie™ utilizes direct, two-way communication with your EHR. This means Appointment Genie™ pulls available appointment slots from your EHR and pushes scheduling updates back into the EHR - in real time. This seamless integration makes phone scheduling smooth and fast, keeping all your appointment activity centralized within your EHR.

Patients still prefer the ease and convenience of booking by phone. Appointment Genie™ gives them that option—without overwhelming your staff. And, combining multiple communication channels means more ways for patients to fill your schedule!

Conventional phone menus use rigid, rule-based systems that guide callers through pre-recorded menus using touch-tone inputs or limited voice commands ("Press 1 for the Front Desk, Press 2 for Billing"). Their functionality is restricted to predefined paths and responses, leading to frustration when a caller's question falls outside those exact options. In contrast, Appointment Genie™, powered by natural language processing and machine learning, can understand and interpret natural human language, including intent and context. Appointment Genie™ conducts dynamic, personalized conversations, learns from interactions over time, and can handle complex, open-ended queries, providing a much more fluid and human-like experience.